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less data-savvy teams

"Matik helps us drive process improvements and efficiencies. We want to make sure that our reps and our CSMs are not spending their time on a bunch of manual reporting that should not be a part of their roles. They should be working on account strategy, driving adoption, and building relationships. Because Matik is such a scalable and efficient tool, they're able to do more of that now."

"The internal tool we built was a step up from manually pulling data, but didn't solve our core problem. Our CSMs were still spending hours piecing together data and we lacked a consistent customer narrative. We reached out to Matik because we needed to elevate the way we did QBRs and give data-driven presentations without consuming our CSMs’ time. We ended up completely replacing our in-house solution and investing in Matik to automate our QBRs, which has been an absolute game changer for the team."

"Matik is one of my favorite tools I’ve rolled out, and it’s also one of the easiest tools I’ve ever seen adopted. End users instantly understand why they should use it. It saves time, makes jobs easier, and makes customers happier."

"Matik has helped us improve adoption of consistent and streamlined client narratives across our Customer Success and Sales teams, since it's so easy for them to pull the data they need instead of manually building their own ad hoc slides. It has also enabled us to more quickly iterate on data-driven content based on feedback from the field, which leads to a faster fine-tuning process for our narratives and more impactful stories!"

"We didn’t have the full resources of our data and analytics teams to create this content, so when we purchased Matik, the operations team opted to leverage the Looker integration. This allowed someone like me, who does not have an intimate knowledge of our databases or schema structure, to lead the charge and implement the content, while only requiring minimal resources from the data and analytics teams."

"Matik is my favorite tool in the CS tech stack. ATS is a crowded space, and being able to provide intelligence is a differentiator for us. With Matik, we can translate ROI for our customers in a scalable way, and share insights with thousands of accounts versus a few dozen. We can also do this better and in a more consistent way than our competitors, which helps us improve the customer experience and ultimately win at retention."