Get real-world strategies for how rev ops and CS ops teams are transforming the way customer success operates. From data-driven workflows to strategic enablement, learn where to start, what to prioritize, and how ops can become a true growth lever for CS. Hear straight from the experts on:

• Real-life examples of impactful initiatives Ops teams have led
• Best practices for aligning on KPIs and goals across Ops and CS to ensure mutual accountability
• Lessons learned from trial-and-error - what didn’t work, what surprised them, and what they’d do differently
• Tools, templates, and workflows these teams are using to operationalize customer success

Panelists:

• Emily Christine (MNTN, Operations Manager, Customer Success & Customer Experience)
• Erik Artnzen (BentoBox, Restaurant Technical Analyst, CS Ops)
• Niki Patkar (Hinge Health, Strategy & Operations Manager, CS Reporting)
• Rosa Gandler (Greenhouse, Senior Director, Revenue Operations)

Join the webinar on May 15 at 10 am PT & sign up here