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Customer retention is more cost effective than acquisition, but that doesn’t mean it’s easier to achieve. It requires long-term commitment, strong relationships, credibility, and harmony between all parties involved. One missing piece can be the difference between churn and long-term loyalty. While improving customer retention complex, having the right tools will make it easier. In this customer retention handbook, you’ll find everything you need to know to retain your customers for years to come.
Customer retention is more cost effective than acquisition, but that doesn’t mean it’s easier to achieve. It requires long-term commitment, strong relationships, credibility, and harmony between all parties involved. One missing piece can be the difference between churn and long-term loyalty. While improving customer retention complex, having the right tools will make it easier. In this customer retention handbook, you’ll find everything you need to know to retain your customers for years to come.