Customer Success Top Influencers

Looking for the top Customer Success influencers to follow in 2025? Matik compiled a list of influencers and leaders in customer success who share actionable insights, thought leadership, and other CS content.

2025 CS Influencers to Follow
Adam Jay
Co-Founder & CEO at Revenue Reimagined
Alex Raymond
Founder at AMplify
Angeline Gavino
Executive Member at Pavilion
Anita Toth
Hidden Revenue Hunter at Hidden Revenue Hunters
Bob London
Founder & Chief Listening Officer at BobLondon.co
Carly Agar
Founder & CEO | Host of 'The Customer Success Career Coach' Podcast at Carly Agar Training
Daphne Costa Lopes
Head of Customer Success, UKI at Hubspot
Elizabeth Blass
Chief Customer Officer at Karbon
Emilia D'Anzica
Instructor at University of Chicago Booth School of Business Executive Education
Greg Daines
CEO at ChurnRX
Jan Young
CEO & Founder at StepUpXchange
Jeff Breunsbach
Co-Founder at GrowthCurve.io
Jeff Kushmerek
CEO and Founder at Infinite Renewals
Karessa Parish
Senior Manager, Digital Customer Success at SchoolStatus
‍Maranda Dziekonski
Vice President of Customer Success at ID.me
Markus Rentsch
CEO at Remark-able
Neha Singh
Customer Strategy Consultant and Coach at Success and Beyond
Pieter Boon
Co-Founder at ImpactPilot
Rod Cherkas
CEO and Founder at HelloCCC
Sumi Jaiswal
Customer Success Leader, Influencer & Coach at Catalyst Software
Aditya Maheshwari
Senior Director of Customer Success at AppsFlyer
Anika Zubair
Head of Customer Success at Griffin
Arit Nsemo
Senior Director, Customer Success at Searchspring
Alex Turkovic
Sr. Director, Customer Experience at Belfry
Bob Mathers
Speaker, Customer Success consultant & Coach at BMCX Consulting Inc.
Diana De Jesus
Founder at Strategic CS Labs
Dan Ennis
Senior Manager, Scale Customer Success at Monday.com
Elizabeth Italiano
Founder & CEO at What Not To Do
Emma Lampert
Managing Director, EMEA and International at Formstack
Irit Ezips
Chief Customer Officer & CEO at CSM Practice
Jay Nathan
Partner & Co-Founder at GreenShoot Innovation
Jeff Ignacio
Head of GTM Operations at Keystone AI
Justin Chappell
VP Customer Experience at 6sense
Kristi Faltorusso
Chief Customer Officer at Client Success
Marley Wagner
Consultant, Digital Customer Success & Customer Marketing at Marley Wagner Consulting
Nik Mijic
CEO & Co-Founder at Matik
Parker Chase-Corwin
CEO & Principal Consultant at Xperience Alchemy
Rachel Provan
CEO and Founder at Provan Success
Sara Masson
VP of Customer Success at Novisto
Visit the CS Roundup Resource Hub
Read more from these top customer success influencers in our CS Roundup Hub, where you will find a monthly recaps of our roundups posted to LinkedIn. We highlight the top LinkedIn content shared by the best in customer success.
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Matik Monthly is packed with informative resources for customer success teams, and the people that support them. For those looking to stay on top of their profession and grow, this newsletter is an all-in-one resource that includes content & resources from Matik and around the web.