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Matik Blog
Customer Success
Announcing Our New Ebook: How to Build an Operations Strategy for Customer Success
How to Build an Operations Strategy for Customer Success
Stacy Wu
-
July 1, 2025
-
3 mins
Customer Success
1
Best Practices
1
Marketing
1
Operations
1
Revenue Operations
1
Sales
1
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Customer Success
Metric That Matter
July 25, 2025
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Where Ops Can Help
July 25, 2025
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Show & Tell: HackerOne's Monthly Account Success Review
July 15, 2025
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Show & Tell: Glassdoor’s Business Reviews
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July 10, 2025
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Show & Tell: Salesloft’s Cadence Audit
July 9, 2025
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5 Tell-Tale Signs You're Data Dumping on Your Customers
July 3, 2025
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Why Customer Success Operations Matter
July 3, 2025
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Best Practices
How Marketing Ops Can Automate Campaign Performance Reports
June 27, 2025
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June 12, 2025
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5 mins
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3 mins
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How Bazaarvoice Used Matik to Increase Renewal Rates
May 27, 2025
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5 minutes
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3 mins
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May 22, 2025
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2 mins
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How Zapier Tripled Content Created and Cut Maintenance to Near Zero with Matik
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2 mins
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See All Sessions & Speakers
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1 min
Digital+CS
Partnering with Marketing to create your Outbound Digital CS Strategy
April 1, 2025
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2 mins
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ROI or Bye-Bye: Proving Digital CS is Worth It
April 1, 2025
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2 mins
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The 3 Flavours of Onboarding: Finding the Perfect Balance of Digital and Human Experience in the Most Critical Part of the Customer Journey
April 1, 2025
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2 mins
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Scaling Conversation Insights Through Digital: A Roadmap
April 1, 2025
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Building a Digital CS Approach – Practical Steps for Success
April 1, 2025
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2 mins
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Rethinking Customer Success: How Digital Strategies Are Driving Growth and Expansion
April 1, 2025
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2 mins
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Building a Digital-First Customer Success Organization
April 1, 2025
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2 mins
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From Resistance to Readiness: Helping Customers Win Through Your Digital Transformation
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Laying the Foundation for Scalable Digital Success: Start with Contact Management
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2 mins
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Digital for All: Getting Buy In on a Digital Strategy for All Segments
April 1, 2025
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2 mins
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Building Digital CX Maturity: The Four Pillars of Digital CX
April 1, 2025
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2 mins
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Smarter Campaigns, Happier Customers: Using Data to Anticipate and Address Needs Before They Arise
April 1, 2025
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2 mins
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The Power Duo: How Digital CS & CS Ops Work Together to Drive Scalable Impact
April 1, 2025
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How AI is Impacting the Business of CS & Digital Practices
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Driving adoption and retention through personalized digital experiences
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Keynote with Gainsight's Nick Mehta
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2 mins
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