Scaled customer success has foundational pieces that everyone knows about -- mainly technology -- but getting a scaled strategy to work is more than just implementing technology.  I've interviewed hundreds of customer success leaders over the past 4 years, and I've boiled down 3 Non-Obvious Pillars that have helped these leaders build a strong-scaled customer success strategy.

Speaker:

Jeff Breunsbach  - Co-Founder at GrowthCurve.io

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