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Speaker: Bob London - Founder & Chief Listening Officer at BobLondon.co
Customer conversations are perfect opportunities to uncover health, hidden risk, strategic insights, and revenue expansion opportunities.
But too many teams are still having old school, 'check the box’ meetings that don't give customers space to talk about what's most important to them.
In this session, customer discovery and listening expert and 3X Customer Success Thought Leader Bob London will dive into how digital and AI can actually help you have more strategic and revealing interactions across your entire customer base to drive deeper insights and commercial outcomes.
Speaker: Bob London - Founder & Chief Listening Officer at BobLondon.co
Customer conversations are perfect opportunities to uncover health, hidden risk, strategic insights, and revenue expansion opportunities.
But too many teams are still having old school, 'check the box’ meetings that don't give customers space to talk about what's most important to them.
In this session, customer discovery and listening expert and 3X Customer Success Thought Leader Bob London will dive into how digital and AI can actually help you have more strategic and revealing interactions across your entire customer base to drive deeper insights and commercial outcomes.