Welcome to our LinkedIn post roundup on the Matik blog! This monthly post is a recap of our weekly roundups that we post on LinkedIn, where we highlight the top LinkedIn content shared by the best in customer success.

Want to stay on top of these posts on a weekly basis? Then follow Matik's LinkedIn page, and every week, we'll bring you the CS Ops content (all LinkedIn posts) that's getting the people talking and is the most insightful.

May 2024

Dan Ennis - automate before you eliminate - https://lnkd.in/gfkiywdQ‍

Eddie Reynolds - importance of storytelling with data - https://lnkd.in/gPGhGRPE

Elizabeth Italiano - churn discovery - https://lnkd.in/gPRV-TPe

Marley Wagner - leveraging automation for an internal audience - https://lnkd.in/gWy7TUdF

Natalie Furness - Revenue Operations - what to do if your data & CRM are a mess but you don't have budget for a full-time hire - https://lnkd.in/gDJ2nTtQ

Raman Bindra - A/B testing in customer success - https://lnkd.in/gbixNann

Rosalyn Santa Elena - what to do when your recommendation isn't taken - https://lnkd.in/g4mUqE5k

Rosalyn Santa Elena - what it means to be more strategic and less tactical in revops - https://lnkd.in/gJDDsGaj

Sagar Shukla - the worst metric for CS - https://lnkd.in/gg45frsV