Unlocking Efficiency: The Impact of CS Operations on Scaling Customer Success Teams

Oni McNeil
  -  
May 22, 2024
  -  
5 min

In this session, discover the pivotal role that CS Operations teams can play in helping Customer Success teams operate more efficiently and scale the impact they have on their customers. Gain insights into practical approaches and lessons learned, and leave with some immediate next steps that you can take to help your Customer Success teams do more with less while maximizing their business impact.

Speaker:

Sonam Dabholkar - Director, Customer Success Operations at Clio - Cloud-Based Legal Technology

In this session, discover the pivotal role that CS Operations teams can play in helping Customer Success teams operate more efficiently and scale the impact they have on their customers. Gain insights into practical approaches and lessons learned, and leave with some immediate next steps that you can take to help your Customer Success teams do more with less while maximizing their business impact.

Speaker:

Sonam Dabholkar - Director, Customer Success Operations at Clio - Cloud-Based Legal Technology

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