10,000 Hours Saved: Scaling Customer Success with Digital Education and a Learning Management System

Bex Sekar
  -  
April 1, 2025
  -  
2 mins

Speaker: Rob Zambito - Founder & CEO at Success Scaled Consulting

Customer education is a critical but time-consuming part of onboarding. Manual training doesn’t scale—so how do you drive adoption efficiently?

In this session, Rob Zambito -- a 3x Customer Success Leader and Consultant -- shares how implementing a Learning Management System (LMS) saved 10,000+ hours of training time for his team while improving customer outcomes. Learn how to:
- Design a scalable digital education strategy
- Avoid common pitfalls in digital customer training
- Measure real impact

If you’re looking to automate onboarding without sacrificing engagement, this talk will equip you with the frameworks to make digital customer training work!

Click to register for this session.

Speaker: Rob Zambito - Founder & CEO at Success Scaled Consulting

Customer education is a critical but time-consuming part of onboarding. Manual training doesn’t scale—so how do you drive adoption efficiently?

In this session, Rob Zambito -- a 3x Customer Success Leader and Consultant -- shares how implementing a Learning Management System (LMS) saved 10,000+ hours of training time for his team while improving customer outcomes. Learn how to:
- Design a scalable digital education strategy
- Avoid common pitfalls in digital customer training
- Measure real impact

If you’re looking to automate onboarding without sacrificing engagement, this talk will equip you with the frameworks to make digital customer training work!

Click to register for this session.

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