Speaker: Kristi Faltorusso - Chief Customer Officer at ClientSuccess

Digital transformation isn’t just about technology—it’s about people, processes, and change management. In this webinar, we’ll break down the real challenges customers face in adopting new digital strategies and how you, as a trusted advisor, can guide them through uncertainty. Learn practical strategies to help customers embrace change, drive adoption, and realize business impact. Whether you're dealing with resistant stakeholders or struggling with execution, this session will equip you with the tools to lead transformation with confidence.